siap46 Privacy Policy

Introduction

siap46 (referred to in this document as "we", "us", "our", and "siap46") operates the website available at siap46.click, including all associated casino, sportsbook, payment, account management, and customer support functions. This Privacy Policy explains how siap46 collects, uses, stores, discloses, and protects personal information provided by or generated through your use of the platform.

By registering a siap46 account, depositing funds, placing a wager, accessing live casino or sports betting markets, contacting support, or otherwise engaging with the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not accept the terms of this policy, you must not create or continue to use a siap46 account.

This policy should be read together with the siap46 Terms & Conditions and any product-specific notices presented during a transaction or interaction.

Definitions

"Personal information" or "personal data" means any information relating to an identified or identifiable living individual, including name, identification number, contact details, financial data, and behavioural records that can distinguish one person from another.

"Processing" means any operation performed on personal data, including collection, recording, organisation, storage, retrieval, use, disclosure, or deletion. "Controller" means the entity that determines the purposes and means of processing — in this context, siap46. "Processor" means any third party that processes data on our behalf under a contractual arrangement.

"User", "you", and "your" refer to the individual accessing siap46. "Account" means the registered player profile created at siap46.click. "KYC" means the Know Your Customer process involving identity, age, and payment verification.

Data We Collect

siap46 collects personal information in the following categories depending on how you use the platform:

Registration and Identity Data

When you register, we collect your full legal name, date of birth, residential or correspondence address (which may include city of residence such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or Shah Alam), email address, and contact number. This information is required to create and manage your account.

Verification and KYC Documents

To confirm your identity and age before processing withdrawals, siap46 may request a copy of your Malaysian MyKad, passport, or driver's licence. We may also request proof of current address (such as a recent utility bill or bank statement), a selfie holding your identification document, and in some cases source-of-funds information.

Financial and Payment Data

We record deposit and withdrawal transactions in MYR, the payment methods you use (which may include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, or cryptocurrency wallets), transaction references, and amounts. We do not store full card numbers or full e-wallet credentials.

Gameplay and Activity Data

We record your gameplay sessions, wager history, game categories accessed (including slots, live casino, sports betting on EPL or Liga Super Malaysia matches, UFC markets, and lottery products), session durations, and self-imposed limits.

Technical and Device Data

We collect IP address, browser type, device type, operating system, referring URLs, language settings, and session identifiers. This information is used for security monitoring, fraud prevention, product improvement, and regulatory compliance.

Communications Data

If you contact our support team via live chat, email, or other channels, we retain records of the interaction, including the content and timestamps of messages.

Data Processing

siap46 uses personal data for the purposes listed in the table below. We do not use your data for any purpose incompatible with these stated uses without providing prior notice and, where required, obtaining consent.

Legal Basis for Processing

siap46 processes personal data on one or more of the following grounds:

• Contract performance: processing necessary to provide the gaming service, manage your account, process MYR payments, and fulfil our obligations to you under the Terms & Conditions;
• Legitimate interests: security monitoring, fraud detection, product improvement, and responsible gambling oversight, where these do not override your fundamental rights;
• Compliance with legal obligations: identity verification, transaction records, and reporting required by applicable international licensing and anti-money-laundering frameworks;
• Consent: where you have provided explicit consent for a specific processing activity, such as receiving promotional communications, and you retain the right to withdraw that consent at any time.

Sharing and Disclosure

siap46 does not sell, rent, or share personal information with third parties for their own independent marketing purposes. We may disclose personal data in the following circumstances:

Service Providers and Processors

We engage trusted processors who assist with payment processing (including services connected to Touch 'n Go eWallet, Boost, DuitNow, FPX, and bank transfer facilities), identity verification, platform hosting, security monitoring, customer support, and regulatory compliance. These parties act only on documented instructions from siap46 and are subject to confidentiality and data security obligations.

Game and Content Providers

Certain game providers may receive technical session identifiers or anonymised activity data necessary to deliver their games within the siap46 platform. Full identity records are not routinely shared with game providers.

Legal and Regulatory Requirements

siap46 may disclose personal information where required to comply with a legal obligation, respond to a lawful authority request, enforce our Terms & Conditions, or protect against fraud and abuse.

Business Transfers

In the event of a reorganisation, merger, or transfer of platform assets, personal data may be transferred to the successor entity, subject to equivalent privacy protections.

Retention

siap46 retains personal information for as long as your account is active and for a reasonable period after closure, to meet residual legal, compliance, and dispute-resolution obligations. The typical retention periods applied are as follows:

• Account and identity records: held for the life of the account and for a minimum of five years after account closure, or longer where required by applicable frameworks;
• Transaction and payment records: retained for a minimum of five years from the date of the transaction;
• KYC documents: held while the account is active and for a minimum of five years after account closure;
• Support communications: retained for up to three years from the date of the interaction;
• Technical and session logs: typically retained for up to twelve months for security and fraud monitoring purposes.

After the applicable retention period, data is securely deleted or anonymised. Requests to delete data before the end of a mandatory retention period may not be fulfilled where legal or regulatory obligations require continued retention.

Security Measures

siap46 implements technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and our servers;
• Access controls limiting data access to personnel with a documented need;
• Monitoring systems to detect unusual access patterns, fraud indicators, and potential breaches;
• Regular review of security configurations and procedures;
• Contractual data security requirements imposed on all third-party processors.

No transmission over the internet or electronic storage method is guaranteed to be completely secure. If you believe your siap46 account has been compromised, you must contact support immediately and change your credentials.

Cookies and Tracking Technologies

siap46 uses cookies and similar technologies to maintain session continuity, remember login state, prevent cross-site request forgery, record activity for security review, and monitor platform performance. Cookies do not themselves contain your full name, payment details, or identification documents.

Essential session cookies are required for the platform to operate correctly and cannot be declined. Performance and analytics cookies, where used, collect aggregated or pseudonymised data to help us understand how the platform is navigated. You may be able to manage non-essential cookies through your browser settings, though this may affect certain features.

Minors and Age Restriction

siap46 is strictly available to individuals aged 21 and above. We do not knowingly collect or process personal data from persons under 21 years of age. Age verification is conducted as part of the registration and KYC process. If siap46 becomes aware that a minor has provided personal information or created an account, that account will be suspended and the data will be deleted in accordance with applicable requirements. Parents or guardians who believe their child has registered should contact support immediately.

User Rights

Subject to applicable law, identity verification, and any retention obligations, you may exercise the following rights in relation to your personal data held by siap46:

• Access: request a copy of the personal data we hold about you;
• Rectification: request correction of inaccurate or incomplete personal data;
• Erasure: request deletion of personal data where we have no overriding lawful basis for continued retention;
• Restriction: request that we restrict processing of your data in certain circumstances while a dispute is pending;
• Objection: object to processing carried out on the basis of legitimate interests, where your rights and circumstances outweigh our purposes;
• Data portability: receive a structured copy of data you have provided where processing is based on consent or contract and carried out by automated means;
• Withdrawal of consent: withdraw consent for processing activities based on consent at any time, without affecting the lawfulness of prior processing.

To exercise a right, contact us at [email protected]. Requests will be reviewed and responded to within a reasonable period after identity confirmation. We may decline requests that would conflict with legal retention requirements or endanger the security of another person's data.

Cross-border Data Transfers

siap46 operates on an internationally hosted infrastructure. Personal information may be stored or processed on servers located outside Malaysia. Where data is transferred to countries that may not apply equivalent data protection standards, siap46 takes appropriate steps — such as contractual safeguards with processors — to provide a reasonable level of protection consistent with this policy.

By using siap46, Malaysian players in Kuala Lumpur, Penang, Johor Bahru, and other locations acknowledge that their data may be transferred and processed internationally in accordance with the terms of this policy.

Policy Changes

siap46 may update this Privacy Policy periodically to reflect changes in platform operations, legal requirements, security practices, or responsible gambling standards. Material revisions will be published on this page with an updated effective date. We encourage you to review this policy regularly. Continued use of the siap46 platform after a change is published constitutes acceptance of the revised policy.

Contact Us

Questions, concerns, or rights requests relating to this Privacy Policy or siap46's data practices should be directed to our support team. You can reach us at the email address below, which is displayed as plain text only — it is not a clickable link.

Email address: [email protected]

Live chat support is available around the clock within the siap46 platform and is suitable for general account and privacy questions. For formal data rights requests, email is recommended so that a written record is maintained. Include your registered account username and a clear description of your request, but never include your password or full payment credentials in any written communication.

For guidance on responsible gambling, deposit limits, or self-exclusion, please visit our Responsible Gambling page.